UPDATES - TROPICAL STORM HELENE

UPDATE: Friday, September 27, 2024 at 4:50 PM

N. Center Street has been reopened, and our crews are working hard to reach the final areas. We expect power to be restored to the remaining 150 customers within the next 4 hours.

UPDATE: Friday, September 27, 2024 at 1:15pm

The Customer Service Office is now open.
We currently have around 221 customers experiencing power outages, and our crews are working to restore power.
🗑️ Sanitation crews are back on the road to continue their routes.

UPDATE: Friday, September 27, 2024 at 12:18pm

City crews are actively working to repair powerlines and clear downed trees. We currently have around 250 customers without power.

🚧 The only road closed at this time is N. Center Street near Prevette Street.

Thank you for your patience as we work to restore services.

UPDATE: Friday, September 27, 2024 at 10:00am

ROAD CLOSED:

Springdale Road at Georgia Avenue
N. Center Street at Privette Street

The Customer Service lobby is currently closed, but our drive-thru, phone lines (704-878-3564), and email are still available to assist you. Please reach out through these channels if you need any assistance.

UPDATE: Friday, September 27, 2024 at 8:45AM

Sanitation and Electric crews were able to work earlier this morning but have been called back in due to current conditions. They will resume once conditions improve, which we anticipate will be between 11 AM and 12 PM.

✅ All sanitation routes will be covered today.
♻️ Recycling at the Statesville Country Club will be picked up on Saturday.

UPDATE: Friday, September 27, 2024 at 7:44AM

We are currently experiencing multiple power outages and downed tree limbs across the area. If you do not need to be out, please stay indoors and stay safe!
REMEMBER:

Do not drive through flood waters!
Report a Power Outage: City of Statesville Electric Customers, call 704-878-3479. Do not call 911 for outages.
Powerlines Down? Call 911 immediately.
Trees in the Roadway? Report to the Statesville Police Department non-emergency line at 704-878-3406.

Our crews are ready to respond as soon as conditions allow for repairs and cleanup.

Thank you for your patience, and stay tuned for updates.

THURSDAY - SEPTEMBER 26, 2024

A Flash Flood Watch is in effect through Friday afternoon. Multiple rounds of heavy rainfall are expected due to tropical moisture interacting with a stationary front, followed by Tropical Storm Helene. Storm-total rainfall of 3 to 4 inches, with locally higher amounts, could cause urban flooding and dangerous flows along streams.
A Wind Advisory is in effect from 8 PM Thursday until 2 PM Friday. Winds of 15-25 mph with gusts up to 55 mph are expected.

⚠️ What you need to know:

Do not drive through flood waters! Turn around, don't drown!
Report a Power Outage: City of Statesville Electric Customers, call 704-878-3479. Do not call 911 for outages.
Powerlines Down? Call 911 immediately.
Trees in the Roadway? Report to the Statesville Police Department at their non-emergency line at 704-878-3406.

City crews are on standby to respond if any issues occur.